Webinar: Accreditation – The First Step to a Safer Organization
- Date Recorded: June 8, 2021
- Length: about 57 minutes
- Presenter: Yvonne Rockwood
- CE: eligible for 1 CE
- Price: $50.00 (Members receive 50% discount)
Login | Join BHAP
- Questions/Concerns: Contact Us
The Joint Commission envisions a future of zero harm in behavioral health and human services and is committed to making that a reality. This webinar explores and defines a culture of safety and high reliability and its importance in moving toward zero harm. It discusses how to assess and measure your organization’s safety culture and steps to achieve a culture of safety.
The webinar covers redefining quality and safety. Not only does it discuss what is meant by high reliability and a culture of safety, our presenter provides industries we can learn from and the eleven tenants of a culture of safety.
Your organization should aspire to zero harm. The webinar covers what zero harm looks like and how you get there. It also includes the pillars of high reliability as well as the three challenges of establishing a culture of safety.
The Joint Commission provides the framework for accreditation. Our presenter discusses the culture of safety standards, what we need to ask to truly know. She also provides an example of safety culture questions.
Everyone deserves safe, reliable, and consistent care. Envision a future of zero harm in the industry.
Continuing Education Information
This webinar will provide 1 CEU.
CEs will only be available free to those who attend the live webinar. Attendance will be monitored.
In order to complete the CE requirements, attendees must complete the test. You have only two attempts. More information on BHAP’s CEs can be found here.
Yvonne Rockwood is the Associate Director, Community Behavioral Health Care for The Joint Commission. Spanning 25 years, Yvonne has overseen services in numerous settings ranging from community agencies, outpatient and inpatient behavioral health care, intensive outpatient, and partial hospitalization programs.
As a former health care administrator and COO, Yvonne has led numerous accreditation surveys for her organizations. Offering first-hand experiences, Yvonne can articulate the value, the challenges, and the rewards of the process.
Yvonne holds both a master’s in health care administration and master’s in business administration. She is a Certified Professional in Health Care Quality (CPHQ) and holds an Executive Leadership Certification from Harvard University.
You can download a PDF of the slides here. A reminder that the video and slides are property of BHAP / the presenter and not to be shared.
The webinar mentioned The Joint Commission’s Center for Transforming Healthcare.
Additionally, the slides listed the 11 Tenets of a Safety Culture.
We brought up that Counselor Magazine has an article in their December 2019 issue about disaster planning that’s free to read: “Disaster Planning: Being Prepared for California’s New Normal”
Our presenter discussed the video What Does Zero Harm Look Like for Behavioral Health. You can view it at the link.
Near the end, our presenter listed a number of High Reliability / Risk Reduction Resources. They are:
- Suicide Prevention
- Mark R. Chassin and Jerod M. Loeb’s “Getting Here from There”
- The Joint Commission’s free webinars from 2020
- The Joint Commission’s Annual Conference (a reminder that BHAP keeps a calendr of Industry events
- And the note that The Joint Commission’s ORO 2.0 Assessment Tool will be available later this year (as of 06/08/21)